Who We Are

RJ Design Hive is a UK interior design studio serving residential and hospitality clients, with selected design-led digital services. For privacy questions, contact us at hello@rjdesignhive.co.uk.

Information We Collect

We collect information you choose to provide, such as your name, email address, phone number, location, project details, files, images and messages sent through our contact forms or by email.

We may also receive basic technical information from website hosting, analytics, security and form services, such as IP address, browser type, pages visited, timestamps and device information.

How We Use Information

• To respond to enquiries and project requests.
• To prepare proposals, quotes, mood boards, design concepts, project plans and related deliverables.
• To manage client communication, appointments, payments, records and aftercare.
• To improve the website, understand service interest and protect the site from misuse.
• To meet legal, accounting, tax and regulatory obligations.

Lawful Bases

We use personal information where it is needed to take steps before entering a contract, perform a contract, meet a legal obligation, pursue legitimate business interests or where you have given consent.

Where we rely on consent, you can withdraw it at any time by contacting us.

Sharing Information

We do not sell personal information. We may share relevant information with trusted suppliers who help us run the website, manage enquiries, deliver design work, process payments, host files, provide professional advice or meet legal requirements.

Where suppliers process personal information for us, we expect them to protect it and use it only for the agreed purpose.

How Long We Keep Information

We keep personal information only for as long as needed for the purpose it was collected, including project delivery, client records, accounting, legal and insurance requirements.

If an enquiry does not become a project, we may keep the correspondence for a reasonable period so we can follow up and manage our business records.

Your Rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to our use of your personal information, and to request a copy of information in a portable format.

You can contact us at any time about these rights. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Cookies And Analytics

By default this website uses privacy-friendly, cookieless analytics (Cloudflare Web Analytics) to measure aggregate traffic. It sets no cookies, does not track you across sites and collects no personally identifiable information, so it runs without consent.

With your consent, we also use Google Analytics 4 to understand how the site is used. This sets cookies (such as _ga and _ga_*) on your device. We apply Google Consent Mode, so these cookies are only set after you accept in the cookie banner; choosing "Necessary only" keeps them off.

You can change your choice at any time by clearing this site's data in your browser, which makes the consent banner appear again.

Updates

We may update this policy when our services, website tools or legal obligations change. The latest version will be published on this page.